Every message is read by a real person, never by a bot.
| Topic of your note to the bay | Email address to write to |
|---|---|
| Support and bugs | [email protected] |
| Safeguarding and responsible play on the lemon bay | [email protected] |
| Privacy requests | [email protected] |
Real-money gambling accounts are outside what we can help with. For gambling support, ring ConnexOntario free on 1-866-531-2600.
Citronbay Harbour welcomes adults of 19 and over only. All play uses virtual coins of no monetary value, and those coins cannot be bought, sold, withdrawn or exchanged. Nowhere on the site is there a coin shop or a payment page, no prize of real-world value is on offer, and success here does not imply future success at real-money gambling.
Gambling worries? Free, confidential help: ConnexOntario 1-866-531-2600, any hour, day or night · CCSA · Responsible Gambling Council · How we approach responsible play